Privacy Policy — Viralix Field University

1. Introduction

Viralix Field University ("Viralix Field," "we," "us," or "our") is an educational and mentorship community based in the Republic of the Philippines. Our programs are intended for members residing in the Philippines, and this Privacy Policy is governed by Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Policy explains what personal information we collect, how we use it, how we protect it, and the rights available to you as a member. By using our programs, community, or services, you agree to the practices described below.

2. Information We Collect

We collect only the information needed to provide our services and support our members. This generally includes:

Account & Contact Information — such as your name, email address, and community account identifiers used to access our programs.
Application & Program Information — responses you provide when applying to or enrolling in our programs, including relevant background and goals.
Payment Information — billing-related details necessary to confirm subscriptions, renewals, and program access. Card and banking credentials are handled directly by our payment providers; we do not store complete payment credentials.
Communications — messages, support inquiries, and correspondence you send to us through official support channels.
Engagement Information — limited information about how you interact with our communications, events, and learning materials, which helps us improve our services.
Technical Information — basic device and access information collected automatically when you use our online services.

We do not request or knowingly collect sensitive personal information unless it is reasonably necessary and consented to.

3. How We Use Your Information

We use personal information for the following purposes:

To deliver our programs, mentorship, and member services
To verify enrollment, process payments, and manage subscriptions
To respond to inquiries and provide support
To send important service-related communications and updates
To improve our content, programs, and member experience
To protect the safety and integrity of our community
To comply with applicable Philippine laws and lawful requests

We do not use member information for purposes unrelated to operating Viralix Field University.

4. How We Share Information

We do not sell your personal information. We may share limited information only as needed to operate our services, including with:

Trusted third-party providers — including communication, analytics, payment, automation, and infrastructure providers that support the delivery of our services. These providers are expected to handle information securely and only for the purposes we engage them for.
Authorized personnel — members of our team who require access to perform their roles, on a need-to-know basis.
Legal and regulatory authorities — where required by Philippine law, valid legal process, or to protect the rights, safety, and lawful interests of Viralix Field University and its members.

If Viralix Field University undergoes a business transition (such as a merger or acquisition), relevant information may be transferred under terms consistent with this Policy.

5. Data Retention

We retain personal information only for as long as is reasonably necessary to provide our services, fulfill our obligations to members, comply with applicable laws, and resolve disputes. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

6. Security

We apply reasonable safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or loss. While we work to maintain a secure environment, no online service can be guaranteed to be completely secure. Members are also responsible for safeguarding their account credentials.

7. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information:

Right to be Informed about how your data is collected and processed
Right to Access the personal data we hold about you
Right to Object to certain types of processing
Right to Rectification of inaccurate or incomplete information
Right to Erasure or Blocking of your information, subject to applicable exceptions
Right to Data Portability in a structured, commonly used format
Right to Damages in cases recognized under the law
Right to File a Complaint with the National Privacy Commission

You may also opt out of non-essential marketing communications at any time. Essential service communications may continue as needed. To exercise any of these rights, contact us using the details in Section 10. We may verify your identity before responding to certain requests.

8. Third-Party Services

Some parts of our services rely on third-party platforms that maintain their own privacy practices. When you interact with these platforms, their respective privacy policies also apply. Viralix Field University is not responsible for the practices of third-party services outside our control.

9. Minors

Viralix Field University welcomes members of various ages, including individuals under 18 years old. Because of this, the participation of minors is subject to the following conditions:

Parental or Guardian Consent Required. By enrolling a minor in any of our programs — or by allowing a minor to enroll, subscribe, or participate — the parent or legal guardian represents and confirms that they have read this Privacy Policy, understand how their child's information will be processed, and consent on behalf of the minor to such processing in accordance with the Data Privacy Act of 2012.
Responsibility of the Parent or Guardian. The parent or legal guardian is responsible for supervising the minor's use of our programs, services, and community.
Heightened Care. We process information belonging to minors only to the extent necessary to provide our programs and services, and we apply additional care in handling such information.
Withdrawal of Consent. A parent or guardian may withdraw consent, request access to, correct, or request the deletion of their child's personal information at any time by contacting us using the details in Section 10.

If we become aware that a minor has provided personal information without the appropriate parental or guardian consent, we will take reasonable steps to remove that information or obtain proper consent.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, you may reach us at:

Official Support Email: teamviralixfield@gmail.com
In-Community Support: Through the official support ticket system inside the Viralix Field Discord
Official Website: https://viralixfield.com/

In accordance with the Data Privacy Act of 2012, Viralix Field University designates a Data Protection Officer (DPO) to oversee data privacy compliance and respond to member inquiries. If your concern is not resolved through our internal channels, you may also contact the National Privacy Commission: Website: https://privacy.gov.ph | Email: info@privacy.gov.ph

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date above and provide notice through appropriate channels. Continued use of our services after changes take effect constitutes acceptance of the updated Policy.

12. Governing Law

This Privacy Policy is governed by the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (RA 10173). Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.